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Getting Started: Agent Installation

SeFlow Backup Cloud are web-based applications. To back up your data, you only need to install a Backup Agent on your machine. You can manage and monitor system protection with a web-based console.

  1. Having an active Backup Account you can install the software Click Manage backups: 
    1. Click on Add: 
    2. Depending on the machine and data you want to back up, select and download respective installation file:


  1. Run the installation file and select Install agents: 
  2. Sign in to your Backup Account. Provide your Backup Account credentials (see Acronis Backup Cloud / Acronis Backup Service: Creating Backup Account):
  3. Review the default installation settings and adjust them if necessary. Agent for SQL and Agent for Exchange can be installed on a machine with respective application.

  4. Wait until the installation completes:
  5. Now when you have the Agent installed, the computer is available in Backup Management Console and you can back up your data: 


To add the Acronis Backup modules to Linux kernel, setup program needs the following Linux packages:

  • Package for building kernel modules. Package version must match kernel version.
  • GNU Compiler Collection (GCC) compiler system. GCC version must be the one with which the kernel was compiled.
  • Make tool.

Are the required packages already installed?

  1. Run the following command to find out the kernel version and the required GCC version: 
    cat /proc/version
  2. Run the following command to check whether the Make tool and the GCC compiler are installed: 
    make -v 
    gcc –v 
    Compare the version of gcc with information from cat /proc/version command
  3. Check whether the appropriate version of the packages for building kernel modules is installed: 
    In Red Hat Enterprise Linux, CentOS, and Fedora, run the following command: 
    yum list installed | grep kernel-devel

    In Ubuntu, run the following commands: 
    dpkg --get-selections | grep linux-headers 
    dpkg --get-selections | grep linux-image

    In either case, ensure that the package versions are the same as in Linux version in step 1.

The following table lists how to install the required packages in various Linux distributions.

Linux distribution

Package names

How to install

Red Hat Enterprise Linux


The setup program will download and install the packages automatically by using your Red Hat subscription.



The setup program will download and install the packages automatically.



Run the following commands as the root user (specify the required GCC version in the GCC package name):

yum install kernel- devel-` uname -r`
yum install gcc-4.5.1
yum install make


linux -headers 
linux -image 

Run the following commands (specify the required GCC version in the GCC package name):

sudo apt-get update 
sudo apt-get installlinux -headers-`uname -r` 
sudo apt-get installlinux -image-`uname -r` 
sudo apt-get install gcc-4.6 
sudo apt-get install make


Linux Agent installation prerequisites

Make sure that the RPM Package Manager (RPM) is installed in your system. Before installing the product on a Linux distribution that does not use RPM, such as Ubuntu, you need to install RPM manually; for example, by running the following command:

  • sudo yum install rpm (Red Hat based distributions)
  • sudo apt-get install rpm (Debian based distributions)
  • sudo zypper install rpm (Suse based distributions)
  • sudo yast install rpm (Suse based distributions)

Installation procedure

  1. Log in as the root user.
  2. Download and launch the installation package. Package is downloaded as a binary file. To launch .bin file make it executable: 
    - open Terminal; 
    - navigate to the folder where installation package is saved; 
    - chmod 755 filename.bin (to make this file executable) 
    ./filename.bin (to run the file)
  3. Accept the terms of license agreement.
  4. Specify Backup Account credentials
  5. Now when you have the Agent installed, the computer is available in Backup Management Console and you can back up your data: 


  1. Download the installation file and double-click it.
  2. Double-click Install.
  3. Specify the credentials of the account to which the machine should be assigned.

Mobile Device

  1. In the backup console, click All devices > Add.
  2. Select the device type. You will get the direct link to the backup app. If you specify your email address, you will receive a message with this link.


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